Your Microsoft Technology Development and Consulting Experts - Operating since 2000
Most Australian businesses are running a mix of legacy automation and newer Microsoft 365 tools, but the two worlds can struggle to combine. This alone is at best inconvenient and at worst, a critical error waiting to happen.
We map your end-to-end processes and build automated solutions that fills those gaps. With tools like Power Automate to route and act, and Copilot to make approvals intelligent. The results are not just faster processes , it’s processes that now run entirely in the background, freeing you to focus on other tasks.
What we automate
AI Builder reads your invoices, delivery dockets, and compliance forms. It extracts structured data and can write it directly into your ERP, SharePoint, or Dataverse. Works with PDFs, scanned images, and photos of physical documents.
See how it worksApproval flows fully automated. Checking budget position, approver availability, and spend thresholds before sending a notification to the right person. Purchase orders, expense claims, leave requests.
See how it worksShared inboxes like info@ and accounts@ are classified and routed automatically on arrival. AI Builder reads intent, scores urgency, and distributes before a human needs to open anything. Urgent items can trigger an immediate notification.
See how it worksWe identify the manual patterns your team relies on and replace each one with a structured, auditable, automated process built on Power Automate and SharePoint.
See how it worksPower Automate connects your Microsoft 365 environment to Dynamics 365, Xero, MYOB, Salesforce, and custom APIs. Data flows where it needs to go and scheduled flows generate reports automatically.
See how it worksAI Builder is Microsoft’s embedded machine-learning layer inside Power Automate. It reads invoices, extracts form fields, and classifies documents automatically. It automates the tedious manual steps your team currently does by hand.
AI Builder's prebuilt invoice model reads PDF and image invoices — extracting supplier name, ABN, invoice number, line items, GST, totals, and due dates. Each invoice is matched against open purchase orders in your ERP or accounting system. Matched invoices auto-post. Exceptions are surfaced to a human reviewer with a full context summary.
Custom AI models trained on your specific document formats. Delivery dockets, compliance checklists, HR onboarding forms, safety sign-offs — scanned or emailed in, extracted fields written directly to SharePoint, Dataverse, or your line-of-business system. Typical training dataset: 5–10 example documents per form type.
Incoming emails and attachments are classified automatically by document type — invoice, purchase order, remittance advice, complaint, or general enquiry. Each item is routed to the correct flow, team queue, or automated handler before a human needs to open anything. Works across Outlook shared mailboxes, Teams channels, and Power Apps intake forms.
This is what a Copilot-driven approval looks like end-to-end. No email chains. No manual budget checks. No chasing people for sign-off.
We don’t talk about “transforming your business.” We talk about finding the specific manual steps your team already does today that they should not have to do tomorrow.
Open invoice PDF, manually key supplier name, ABN, amount and line items into accounting software. Chase missing details by email.
AI Builder reads the invoice, extracts every field, matches it against an open purchase order in your ERP, and auto-posts matched invoices. Exceptions surface to a reviewer with a context summary, no more manual keying.
Email the finance manager for PO approval. Wait. Follow up. No visibility on status. No audit trail of who approved what or when.
A Copilot approval flow routes to the correct approver based on spend threshold and availability, escalates if unactionable within SLA, and writes a full audit log to SharePoint. One Teams card, no other system needed.
One person spends 1-2 hours every morning reading, categorising and forwarding emails in the shared finance or procurement inbox.
AI email triage classifies every incoming email by intent and urgency before anyone opens it. Routine items are handled automatically. Urgent items trigger an immediate Teams notification to the right person.
Maintain a spreadsheet tracking contract expiry dates, supplier renewals and compliance deadlines. Send reminder emails manually.
Power Automate monitors key dates stored in SharePoint or Dataverse. It sends staged reminders at 90, 60 and 30 days, escalates if no action is taken, and logs every response with a timestamp.
Scan paper delivery dockets and job sheets, then manually type field values into your inventory system or ERP. Time-consuming and error-prone.
A custom AI Builder form model reads each docket, it could be scanned or photographed, then automatically extracts every named field, and writes structured data directly to Dataverse or your ERP via API integration.
Compile a weekly status or pipeline report by manually exporting data from 3-4 different systems, copying into Excel and formatting for distribution.
A scheduled Power Automate flow pulls live data from connected systems, feeds it into a Power BI dataset or formatted report, and distributes automatically to stakeholders.
New employee IT setup is triggered by an email request to IT. Licence assignment, folder access and system provisioning take days and depend on someone remembering every step.
An onboarding flow triggers automatically on Azure AD user creation, assigning Microsoft 365 licences, provisioning SharePoint and Teams access, sending a welcome email, and creating a Power Apps onboarding task list.
Every flow is developed inside your actual Microsoft tenant against your real data. Nothing breaks in production because we tested against something different.
Custom AI Builder models for your invoice layouts, form types, and email categories are generally part of the project, not a separate engagement billed separately.
You sign off on the flow design before a single line of Power Automate is written. Scope is fixed. The invoice doesn't move.
Document formats change. Processes evolve. AI models need retraining. Most of our automation clients have been with us for several years, further refining as their business grows.
We identify your day-to-day business operations to document your current workflows. Every email, spreadsheet, paper form, shared inbox, and approval chain we can find. We identify the processes with the highest automation potential: high volume, rule-based, time-sensitive, or carrying meaningful error risk.
The output is a prioritised automation shortlist with estimated time savings and a rough build complexity rating for each item. You decide which to proceed with and in what order.
Once you have decided to take advantage of our services, we will carefully customise those services to match your requirements, keeping you informed every step of the way. We realise that our success is hinged on our ability to ensure your own
Straight answers on AI Builder, Copilot approvals, email triage, system integrations, and Microsoft licencing.
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